The business mindset – Modern-day effective communication strategies

Aims

• To review the most effective tools for better business communication.
• Assess the skills needed for non-verbal communication and outline its importance in the dental setting.
• Highlight the verbal skills required to improve communication amongst leaders of a dental team and between leaders and their team members
• Review Mindfulness and its effectiveness in the medical/dental field

• Outline areas of non-verbal and verbal communication and see their importance in Dental business. 
• Understand the roles and importance of non-verbal communication 
• Improve their knowledge on communication methods between leaders and team members. 
• Implement non-verbal skills and verbal skills into their daily dental lives. 

Abdul Osman, Dental Surgeon, Face Dental